Terms of Service - Kitchenequipment.be

Effective Date: 01/06/2025
Last Updated: 04/06/2025

1. Acceptance of Terms

By accessing and using the website kitchenequipment.be (the "Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. About Our Business

Kitchenequipment.be is operated by Said Zendaoui, a professional maintenance technician based in Brussels, Belgium. We provide kitchen equipment maintenance, repair services, and related information through our website.

Business Address:
Rue Meyers hennau 13F
Brussels, Belgium
Email: info@kitchenequipment.be
Phone: +32487254374
VAT Number: not yet applicable

3. Services Provided

Through this Website, we offer:

• Information about kitchen equipment maintenance and repair services
• Technical advice and guidance for kitchen equipment
• Online consultation services
• Scheduling of maintenance appointments
• Sale of kitchen equipment parts and accessories (if applicable)
• Educational content about kitchen equipment care

4. User Responsibilities

When using our Website, you agree to:

• Provide accurate and complete information when requesting services
• Use the Website only for lawful purposes
• Not attempt to damage, disable, or impair the Website
• Respect intellectual property rights
• Not transmit any malicious code or engage in harmful activities
• Comply with all applicable Belgian and EU laws

5. Service Terms and Limitations

Maintenance and Repair Services

• All service appointments are subject to availability
• Service estimates are provided in good faith but may vary based on actual conditions
• We reserve the right to refuse service if safety concerns are identified
• Customers must provide safe and accessible working conditions

Technical Advice

• Information provided is based on professional experience but may not apply to all situations
• Users should always consult professional technicians for specific problems
• We are not liable for damages resulting from self-repair attempts based on our advice

6. Pricing and Payment

• All prices are quoted in Euros and include applicable Belgian VAT
• Payment terms will be clearly communicated for each service
• We reserve the right to update pricing with reasonable notice
• Disputed charges must be reported within 30 days

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of [Your Name] or its content suppliers and is protected by Belgian and international copyright laws. You may not reproduce, distribute, or create derivative works without explicit written permission.

8. Privacy and Data Protection

We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR). Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms of Service.

Data We Collect

• Contact information for service requests
• Technical information about your equipment
• Website usage data for improvement purposes

Your Rights Under GDPR

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing

9. Limitation of Liability

To the fullest extent permitted by Belgian law:

• Our liability is limited to the amount paid for services rendered
• We are not liable for indirect, incidental, or consequential damages
• We do not warrant that the Website will be uninterrupted or error-free
• Equipment malfunctions after service may occur due to factors beyond our control

10. Warranty and Disclaimers

• Services are provided with professional care and skill
• Parts and equipment carry manufacturer warranties where applicable
• We provide a [specify period] warranty on our workmanship
• No warranty is provided for equipment damage due to misuse or normal wear

11. Termination

We reserve the right to terminate or suspend access to our Website immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users or our business.

12. Governing Law and Dispute Resolution

These Terms of Service are governed by Belgian law. Any disputes arising from these terms or the use of our services will be subject to the exclusive jurisdiction of the Belgian courts, specifically the courts of Brussels.

Alternative Dispute Resolution

Before pursuing legal action, we encourage resolution through:

1. Direct communication with our business
2. Mediation through Belgian consumer protection services
3. EU Online Dispute Resolution platform (if applicable)

13. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, government actions, or natural disasters.

14. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

15. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes constitutes acceptance of the new terms.

16. Consumer Rights

Nothing in these Terms of Service affects your statutory rights as a consumer under Belgian and EU law. These rights cannot be excluded or limited by contract.

17. Professional Standards

As a maintenance technician, we adhere to:

• Belgian professional standards for technical services
• Safety regulations and building codes
• Industry best practices for kitchen equipment maintenance
• Continuing education and certification requirements

18. Contact Information

For questions about these Terms of Service or our services, please contact:

[Your Full Name]
Email: [Your Email]
Phone: [Your Phone Number]
Address: [Your Business Address], Brussels, Belgium

Note: This Terms of Service document should be reviewed by a qualified Belgian attorney to ensure full compliance with local laws and regulations. Professional legal advice is recommended before implementation.