Privacy Policy for KitchenEquipment

Last Updated: 30 September 2025

1. Introduction

Welcome to KitchenEquipment ("we", "us", "our"). We are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Our business is based in Brussels, Belgium, and we comply with the General Data Protection Regulation (GDPR).

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

• Visit our website

• Create an account

• Place an order

• Subscribe to our blog or newsletter

• Post on our classifieds section

• Contact us for customer support or after-sales services

The types of personal information we may collect include:

• Personal Identification Information: Name, email address, postal address, phone number.

• Commercial Information: Records of products or services purchased, obtained, or considered.

• Payment Information: Billing address and payment details (processed securely by our third-party payment processors).

• Technical Data: IP address, browser type, operating system, and information about your use of our website (e.g., pages visited, time spent on pages).

• Information for Services: Details about your equipment for maintenance and after-sales service requests.

• User-Generated Content: Information you provide when you post on our blog or classifieds.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders, including managing payments and deliveries.

• Provide after-sales services and maintenance on your equipment.

• Create and manage your account on our website.

• Communicate with you, including responding to your inquiries and sending you information about your orders.

• Send you marketing communications, such as newsletters and special offers, if you have opted-in to receive them.

• Operate and moderate our blog and classifieds sections.

• Improve our website and services by analyzing website usage and trends.

• Comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following situations:

• Service Providers: With third-party vendors who perform services for us, such as payment processing, shipping, and email marketing. These providers only have access to the information necessary to perform their functions and are obligated to protect your information.

• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights Under GDPR

As a user based in the EU, you have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information below.

7. Cookies

Our website uses "cookies" to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enable the site's or service provider's systems to recognise your browser and capture and remember certain information. You can choose to disable cookies through your browser settings.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Kitchenequipment.be Brussels, Belgium Email: Saidzendaoui@gmail.com Phone: +32 472 01 77 27